Terms & Conditions
Buying art online is a new model
Roleco Fine Art Pte. Ltd. push itself on helping art lovers and collectors’ source art works from artists and other reputable galleries all over the world. We are always here to help – send us a message and we will reply to your questions.
Authenticity
Certificates of Authenticity signed by the Artist and/or the Gallery are normally attached with every art work. Otherwise guaranteed on the invoice. Artists represented by Roleco Fine Art is by invitation and personal knowledge only, ensuring that artworks on our site are from reputable and original sources.
Security
All Credit Card transactions are processed through PayPal’s, or izettle secure SSL technology which keeps your credit card details safe. Bank Transfers or Bankgiro payments are also accepted – these are protected by the banks themselves.
Shipping
Global shipping is available. Shipping is calculated automatically based on the volume weight of the packaged artwork. We will provide you with the Tracking Number so you can follow the progress of your art work until it reaches its destination. Please allow 2-10 days for shipping of smaller art works.
For large sculptures or monumental paintings, special crates will be made and the shipping may take 2-4 weeks. We will be on hand to assist and keep you updated every step of the way.
Returns
Returns of some artworks are accepted within 3 days of delivery as per Return Policy You are responsible for the cost of return shipping in this case. We will always accept returns for artworks damaged during shipping. See more on our Return Policy.
Insurance
Shipping of artworks purchased from Roleco Fine Art is through recognized international couriers (such as DHL, UPS & FedEx, NordPost) or professional art handlers. Shipping of the artworks includes insurance at Buyer’s expense.
Taxes & Duties
Import Duties and Taxes payable at final destination on your shipment are at Buyer’s expense.
Terms of Use
When you place an order with Roleco Fine Art, you agree to our Terms of Use below which are designed to keep the delivery simple and hassle-free.
Terms & Conditions
As a condition of using Roleco Fine Art Pte. Ltd. website, you agree to comply with and be subject to all of the following terms and conditions of use. If you do not agree with these terms and conditions, please do not use the service. We may modify the terms from time to time without notice to you. By using the site following any modifications to the Terms, you agree to be bound by such modifications.
Henceforth Roleco Fine Art Pte. Ltd. will be refereed to as “Roleco”.
Use of the Site
Roleco provides you with the use of the site in agreement to your compliance with the Terms and the site’s Privacy Policy. No material from the site may be copied and used for other purposes other than purchases. The contents of the site are our property that are protected by trademark and/or copyright under international law. Any violation to use it for any public or commercial purpose is prohibited, without our specific written permission.
Your Account and Access
The site is available to users 18 years and older. In use of the site during registration and at all times you voluntarily enter information onto your account; you agree to give accurate and truthful information about yourself. We reserve the right to refuse service, at its sole discretion for any reason, anytime as a result of a violation of these terms and conditions.
Rules and modifications to the Site
We reserve the right, for any reason, in our sole discretion and without notice to you, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, information, products, data, text, music, sound, photographs, graphics, video, messages or other materials (“Content”), features and/or hours of availability, and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. We have the right to change these rules and/or limitations at any time, in our sole discretion.
Security Rules
Violations of system or network security may result in civil or criminal liability. We will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting the user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site.
Indemnity
You agree to defend, indemnify and hold Roleco, its director, officers, employees, agents, vendors, partners, contractors, galleries, artists, institutions, distributers, representatives and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from, related to or in connection with your use of the Site, your violation of any law, your violation of the Terms and Conditions or the posting or transmission of any User Content, or materials on or through the Site by you, including, but not limited to, any third party claim that any information or materials you provide infringes any third party proprietary right. You agree to cooperate as fully as reasonably required in the defense of any claim. Your indemnification obligation will survive the termination of these Terms and your use of the Site.
Disclaimer of Warranties
You understand and agree that the site, including, without limitations all content, function Material and services provided ‘as is”, without warranty of any kind, without limitation, any warranty for information, data or uninterrupted access. Roleco makes no warranty that the site will meet user’s expectations or requirements. Any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk and you be responsible for the consequence’s that results from such action.
Applicable law
You agree that the laws of Singapore and Sweden, shall govern these Terms and Conditions. Please note that your use of the Site may be subject to other international laws. You expressly agree that exclusive jurisdiction for resolving any claim or dispute with Roleco relating in any way to your use of the Site resides in the state of Singapore/Sweden and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Singapore/Sweden. In addition, you expressly waive any right to a trial in any legal proceeding against Roleco, its owners, filial or their respective officers, directors, employees, agents, or successors under or related to these Terms. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises.
Consent to Processing
By providing any personal information to the Site, all users, including without limitation users in the European Union, fully understand and unambiguously consent to the collection and processing of such information in Singapore/Sweden. Any inquiries concerning these Terms and Conditions should be directed to us at the stated address.
Risk of Loss
The items purchased from our Site are shipped by a third party carrier pursuant to a shipment contract. As a result, risk of loss and title for such items may pass to you upon our or our Partner’s delivery to the carrier.
Ordering & Purchasing
When placing an order with Roleco via the website, you confirm all the details you have provided in completing the order are true and correct. After ordering online, you will receive an email confirmation containing your order details.
Roleco and its partners strive for complete accuracy in description and pricing of the products on the Site. However, due to the nature of the internet, occasional glitches, service interruptions or mistakes may cause inaccuracies to appear on the Site. Roleco has the right to void any purchases that display an inaccurate price. If the displayed price is higher than the actual price, you may be refunded the overcharge. If the displayed price is less than the actual price, Roleco will void the purchase and attempt to contact you via either phone or email to inquire if you would like the item for the correct price. You acknowledge that temporary interruptions in the availability of the Site may occur from time to time as normal events. Also, we may decide to cease making available the Site or any portion of the Site at any time and for any reason.
Delivery
In these terms, "deliver" and "delivery" of products include collection of items from our warehouse and delivered to an address, time and date provided by you.
Address For Delivery
You agree that the address to which we may deliver is the address you gave for delivery as part of your order or any other address we may subsequently agree to accept as the delivery address. We will not deliver unless all requested delivery details are given when you place your order. Telephone number is also needed for courier services.
Delivery Times
We will endeavour to deliver within the times nominated and paid for by you at the time of your order. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than times nominated and paid for by you.
Cancellations
By Us
We may cancel your order before delivery in whole or in part. We may do this even if we have received payment from you or sent you a tax invoice. Any such cancellation shall be given with as reasonable cancellation notice as we are able to provide via any of the contact details we have for you. The circumstances in which we may cancel your order are if:
- any of the ordered products are not available;
- there was any error in the description of any ordered products or their price as advertised by us;
- your order is in breach of these or any other relevant terms and conditions or is contrary to a person's rights or to any law; or
- these terms and conditions (for example under "Delivery pre-conditions" above) provide that we may not deliver your order.
By You
You agree that you cannot change or cancel an order after it has been placed.
If we agree, at our sole discretion, to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging and you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation and return of the products.
Fees & Charges
You agree to pay fees and charges applicable to your order which we have accepted including (as applicable);
- the purchase price of each product that is ordered;
- the delivery fee provided to you at the time you placed your order (“Delivery Fee”);
- the handling fee provided to you at the time you placed your order (“Handling Fee”);
- any other fees and charges set out in these terms and conditions; and
- any outstanding amount that you owe us from previous purchases
You agree all fees, charges and prices for the products listed on our Sites include VAT/GST/Moms where applicable. You acknowledge that we are not obliged to match prices of our products to an alternative offers presented by us or any 3rd party we have partnered with.?We may change prices to our products and offers from time to time at our discretion and this change will not in any way affect the terms and conditions listed herein.
Title & Place of Supply
You agree that title in the goods you have ordered from Roleco passes to you on delivery of the goods to the delivery address specified in your order.
Immediately on us making a refund to you for any products (less any amount you have agreed we may deduct, for example under "Delivery Returns/Non-Collection" or "Cancellations" above) you agree that title in those products shall pass back to us.
Changes to Terms & Conditions (including delivery charges)
Roleco's terms and conditions, may change or be suspended or terminated from time to time. These changes may relate to our delivery charges. We will give advance notice of any such matters on www.rolecofineart.com. Continuing to use any Roleco's facilities, including using or ordering from www.rolecofineart.com after the period of advance notice has expired will be deemed acceptance of the amended terms and conditions.
Roleco may offer or discontinue special offers and discounts at our discretion. We will endeavour to fulfil special offers and discounts to the best of our abilities. At a discounted price, no further discounts apply and only applicable while stocks last.
Website content - Intellectual Property Rights
www.rolecofineart.com is owned and operated by Roleco, and that nothing in these terms and conditions constitutes a transfer of any intellectual property rights. All content published to this Site and its’ affiliated domains (ex. Facebook, Instagram, etc…) is solely owned by or licensed to Roleco. This material includes, but is not limited to, the design, logo, layout, graphics, icons, text, photographs, images, audio recordings, url’s and digital documents. Reproduction is prohibited unless otherwise stated.
It is permitted that you download and view content from the service for your own personal use only, provided you do not modify the content or use the content in a manner or purpose prohibited by the terms of this agreement. Furthermore, you agree and acknowledge that you shall be solely liable for any damages should you use content from this Site in a manner which infringes on the terms of this agreement.
Use of any information or materials on the service is entirely at your own risk, for which Roleco shall not be liable.
Content Terms
The materials (including all software) and services at this Site are provided "as is" without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Roleco's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. Roleco further does not warrant the accuracy and completeness of the materials, information or services at this Site.
The Site must be used for lawful purposes only. Additionally, you are not allowed to use or post to this Site any obscene or offensive language, any material that is incorrect, defamatory, abusive, harassing, hateful, encourages criminal behaviour or civil disobedience, or material that is encrypted, junk, advertising, invades privacy, or that otherwise violates any local, state, national or international law or regulation. You agree and acknowledge that your failure to follow the rules set forth in this Agreement may subject you to civil and criminal liability.
Roleco may make changes to the materials and services at this Site, or to the products and services described in them, at any time without notice. The materials and services at this Site may be out of date, and Roleco's makes no commitment to update the materials and services at this Site.
Any information or material placed or posted to the Sites by users, including ratings, reviews and any form of comment, is the view and responsibility of those users and does not necessarily represent the view of Roleco.
Information published at this Site may refer to products, programs or services that are not available in your country. Contact Customer Support at rolecofineart@gmail.com for information regarding the products and services that may be available to you. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you.
Liability Disclaimer
You are entitled to a replacement or refund for a major failure on Roleco’s part to fulfil our orders. You are also entitled to have the products replaced if the products fail to be of acceptable quality.
Without excluding, restricting or modifying the rights and remedies to which you may be entitled under consumer protection and fair trading laws within the jurisdictions that Roleco operates, you agree and acknowledge:
- that our sites (including this website, mobile applications and pages used by Roleco on 3rd party services be they paid or not) ("Sites") and content (including but not limited to graphics, logo, images, text and documentation) are provided "as is" and we do not make any warranty or representation as to the suitability of the Sites or content for any purpose;
- the content of the Sites and all content to or from which the Sites are linked do not constitute advice and should not be relied on in making, or refraining from making, any decision;
- we exclude all other implied terms and warranties, whether statutory or otherwise, relating to the Sites, the subject matter of our agreement with you and all content to or from which the Sites are linked;
- we will not be liable to you for indirect and consequential loss arising from or connected to our agreement with you in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind);
- and where we refund you the amount of your order as provided in your agreement with us (less any amount you have agreed we may deduct, for example under the "Delivery Returns/Non-Collection" or "Cancellations" sections in our delivery terms and conditions) you agree such refund is the total amount of our liability to you for all circumstances relating to the refund.
To the extent permitted by law, Roleco hereby disclaims all liability in connection with any loss and/or damage, arising out of or in connection with any use of or inability to use, all or any part of the Sites.
Contact & Other Relevant Information
If you have any further queries regarding the use of the Sites and the terms and conditions please contact us at rolecofineart@gmail.com.
Additionally, as we are required to collect personal information to provide you with the best service possible you may review our privacy policy.